Privacy Policy

1. Information We Collect

We only collect minimal and relevant personal data when you voluntarily reach out via our contact forms, direct email, or service inquiries. This includes:

• Full Name and Contact Number
• Email Address
• Company or Business Name (optional)
• Project scope and technical requirements

2. How We Use Your Information

The information collected is used solely for standard business communication and delivering our IT services, including:

• Communicating about project proposals, quotes, and deadlines
• Generating accurate billing, tax invoices, and payment receipts
• Providing technical bug-fix assistance and software support
• Enhancing the performance and security of our web applications

We do not sell, rent, trade, or share your personal information with any third-party marketing companies.

3. Payment Information & Security

All online transactions, service fees, and advance deposits are securely processed through trusted, PCI-DSS compliant third-party payment aggregators such as Razorpay. Salamat Tech Solutions never collects, handles, or stores sensitive financial credentials (such as credit/debit card CVV numbers, net banking passwords, or UPI MPINs) on its internal servers.

4. Cookies and Web Log Data

Like most websites, we may utilize standard web analytics and session cookies to ensure stable page loading and understand website traffic flow. These cookies do not extract personally identifiable details without your explicit consent.

5. Privacy Grievance Officer

If you have any questions, clarifications, or requests concerning your data protection under this policy, feel free to contact us: